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Privacy & Cookies

Privacy & Cookie Information

We respect the privacy of our website users. This policy explains what information we collect and store, how we use it and why.

Please take a moment to read through the policy and contact us on if you have any questions.

Data protection

HCSA will not collect and store your data except where you choose to give us information, for example, through the membership application process, or in online forms or emails sent to HCSA. The information you provide through these processes will be used for the effective administration of your membership and to enable us to provide member services.

We may contact you with details of HSCA initiatives, such as campaigns, surveys, news items or new services but will never pass your email address or other details to another organisation, unless we have your prior consent or are required by law to do so.

Members can opt out of receiving non-essential communications from us by logging into their account and changing their preferences through the “update your details” function.

The members area of this site uses a combination of username/password and encryption to help protect the confidentiality of information about you.

Use of cookies

Cookie definition - A cookie is a small file that is stored on the computer of a visitor when they visit a website. If they visit the website again, the cookie shows that it is a repeat visit. Because the visitor is recognised though the cookie, cookies are considered personal data. In addition, cookies may contain personal data themselves.

We use cookies in two ways:

For members - to ensure that members have a good user experience when using our site.

For members and non-members – to find out how visitors use our site and plan improvements based on this data (this data is anonymous).

  • Session Cookies that are essential to maintain your session throughout your visit to the site (log in for user etc.).
  • Session Cookies that are used to collect information about how visitors use our site, such as time of visit, pages read etc.. The Cookies collect information in an anonymous form.

Other websites

Our website contains links to other websites, we do not pass on any personal information about you to any other site. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.

Keep us up to date

If you are a member you can update your details at any time by logging on to and clicking “update your details” - alternatively you can call us during office hours on 01252 771777.

Access rights

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to Number 1, Kingsclere road, Overton, Basingstoke, Hampshire, RG25 3JA.


We do our best to make sure information on this site is accurate and up to date, but we cannot take any responsibility for any loss arising out of use of the information on this site.

Privacy policy changes

Should this policy change in any way we will place an updated version on this page.


Any questions should be directed to or Number 1, Kingsclere Road, Overton, Basingstoke, Hampshire, RG25 3JA.